Product Warranty

Last updated: 20 Jul 2026

Lifetime Craftsmanship Guarantee

We stand behind the artistry of our master goldsmiths. Every StarLight purchase comes with a lifetime guarantee against manufacturing defects. If a diamond settings loosens or a clasp fails, we will repair it free of charge.

Certificate of Warranty

StarLight Bali Quality Seal

Every StarLight Bali accessory is covered by a 1-year product warranty. We guarantee that all metal alloys, crystals, and gold-plated surfaces are free from manufacturing defects under standard personal care conditions.

What is Covered?

Our warranty covers structural defects, loose gem settings, clasp failures, or premature metal discoloration arising from manufacturing faults. If a defect is found within the warranty period, we will repair or replace the item free of charge.

Care Instructions

To preserve the shine and longevity of your StarLight accessories, please follow these guidelines:

Avoid direct contact with perfumes, hairsprays, lotions, or harsh chemical cleaning agents.
Always remove accessories before swimming, bathing, or engaging in high-impact physical exercises.
Clean gently with a soft micro-fiber cloth after use to wipe away sweat or skin oils.
Store individual accessories in separate soft pouches or jewelry boxes to avoid scratches.